The trust card, or loyalty card, is a card linked to a loyalty program, in which customers accumulate points or receive discounts in exchange for repeated purchases or a certain amount of spending. Customers can accumulate points or get special discounts by using the card for purchases or participating in specific activities.
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LOYALTY PROGRAM: The trust card is the primary means through which customers can participate in a loyalty program. This program aims to reward customer loyalty with special benefits.
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ACCUMULATE POINTS: Customers use the trust card to accumulate points every time they make purchases of products or services at the J-O-H store. These points can later be redeemed for discounts, free products or other benefits.
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EXCLUSIVE DISCOUNTS: Fidaty card holders can have access to exclusive discounts, special offers or promotions reserved for loyalty program members.
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PARTICIPATION IN SPECIAL EVENTS: In some cases, trust card holders may be invited to special events, product previews or other initiatives reserved for loyalty program members.
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DATA COLLECTION: The use of the trust card allows J-O-H to collect data on customer purchasing behaviour. This information can be used to personalize offers and promotions, improving the overall customer experience.
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CUSTOMIZATION OF OFFERS: Based on the data collected through the trust card, J-O-H can offer personalized promotions that respond to the specific needs of individual customers, further increasing their satisfaction.
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EASE OF USE: The trust card is easy to use during purchases, as it can be presented at the cash register or inserted online to obtain the benefits of the loyalty program.
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ENHANCED CUSTOMER EXPERIENCE: Overall, the trust card aims to improve the customer experience by rewarding loyalty and providing benefits in various aspects.